Customer Testimonials
Went in for an oil change and other fluid maintenance. The service was fast and friendly. Nice waiting area with coffee and snacks.
Mike Davis was very friendly , helpful, and listened. He made sure I felt very comfortable with the vehicle and my decision. I would highly recomand him to anyone and everyone that ask me if I know a car saleman.
Very nice, but the Mitsubishi cars are what sold me!
Ben and the team provide excellent 1 on 1 service! I went in for recalls. They got them done in one day with a nice rental vehicle to drive while they serviced my Lancer. Also, I had two new fob keys made.
I had a great experience with the service center at Luther Mitsubishi. Everyone was friendly and professional, and the waiting area was well appointed with comfortable seating, snacks, and drinks. The service took less time that estimated, so I did not wait long to get back on the road.
There was a misunderstanding in knowing what I wanted and due to that I did not get everything I asked for. They apologized for the mistake and compensated me with some services that were not part of my deal to earn my business. So, it showed me that they want to do their best for the customer.
Was very happy with the wait, service, and wait area. Great wifi to help with my tasks.
Got me in early was friendly and very helpful. Got a car wash and all the fluids checked and topped off.
By far the best experience Iv had buying a new vehicle. I had my wife and 3 yr old with and he was very happy with their snacks and drinks he was able to enjoy in the kids area! They made everything quick and easy !
Mark and Sean where great!
It's was a great experience with Luther Brookdale Mitsubishi I bought the outlander very nice car love it every one was very professional it's a dealership
Wahab was spectacular! He is genuinely authentic and a knowledgeable conversationalist. It was a great experience.
The service was great. Ben followed up regarding some issues that they found in the car to let me know about them and what the technician suggested to get done
Helpful and professional. Thank you!
Friendly and curious staff. Made the car buying experience smooth and painless. I am very happy with my new car. Thank you Luther Brookdale Mazda!
Accommodating and did give a virtual tour of parts that needs to be replaced and explained it to us too.
Service was great, I probably wasn’t the most slam dunk customer but they all worked very hard to get me into the car I wanted.
Mike Davis was our salesman. He was beyond great. Very professional and patient while we found just the perfect vehicle. I would recommend him to anyone looking for a vehicle.
They are customer oriented, friendly and professional. They understand what their customers need and they deliver by excellent service and friendly payment options for the customer.
Ben Hanson is one of the greatest service advisors to work with all throughout the Luther organization.
Have the technician(s) clearly and slowly explain or say what he’s done/going to do.
Ben in the Service Center was friendly and professional, and my car service was completed in a very reasonable amount of time. The waiting area was comfortable and well stocked with beverages and snacks to enjoy, even a popcorn machine! Thanks for a great service experience!
Everyone at Brookdale Mitsubishi is extremely helpful, competent and kind.
Courteous and quick service. Staff was very helpful and polite. Would recommend this dealership to a friend.
Staff is the best they are friendly and kind, I like the service! fast service.
Better choice for an oil change than a quick-lube joint. Courteous staff, comfortable wait, professional service.
Dear Sir or Madam, Friendly down to earth and very professional and your service department is the best and . I can trust them with my car and you have a great team of people working for you. No I’m not a family member just a satisfied customer. James Meeks
Loved working with Adam and Reggie. They made it very easy to understand the process and we're able to find quick solutions to make for a simple transaction! i will definitely send referrals in the market looking for any Mazda's or Mitsubishi's!
Nice vehicle option with friendly and fast staff. Waiting area was clean with plenty of goodies
Wait time estimated was shorter then promised. And lower overall total, I had to pay.
Great Customer Service and did everything was done in a timely fashion and done by the time I got from work. They also was nice enough to provide me with another vehicle to use until my car was finished.
Everyone is always so helpful and I never feel like they are upselling just to hit numbers. If you don’t need it, they let you know. I appreciate that.
Excellent customer service. The service center is very informative. I always feel welcome at Mitsubishi Luther.
Friendly service from everyone… my car was fixed and ready for pickup sooner than estimated.
My sales guy Reggie Thomas is awesome! Best experience I’ve ever had buying a car, hands down!
I always have good service but last week it was exceptional. I had to get a new tire. They gave me a loaner, ordered the tire and got it on my car in time for me to leave for Iowa to celebrate Thanksgiving with my family
Always professional and knows how to keep customers satisfied. Will definitely come back again for next maintenance
Ben Hanson is always so helpful. The other gentlemen up front is always quick and efficient as well. I appreciate the service there.
Reggie was amazing!
Ready for my appt a few minutes early. Waiting room nice with TV. Guys were filling mini-fridg with drinks and putting snacks out.
It was a good process. The cars we wanted to look at were ready for us to look at when we arrived. Reggie did a great job
BEN'S A BEAST
Reggie gave us excellent customer service from beginning to end. Such a great experience! We love our car!
No pressure sales. They made sure I was getting the right car and a good deal.
Great service at Luther Brookdale Mitsubishi!
Worked with me to get the vehicle I wanted from a competitor. Made the process smooth and easy. Would recommend working with Reggie Thomas!
I would recommend Wahab to help you find a car that works best for you and your family.
Completed the service in a timely manner. Even had time to test drive a new Outlander. Unfortunately, more times than not, I'm left with doubt when I discover a puddle of fluid under the car after it sits in my garage. In the past I've actually returned to the dealership to get the car up on the hoist, to discover residual fluid that was not cleaned off. Only takes a little attention to detail and a few seconds to clean it off. I could actually smell transmission fluid while driving the car.
This is my third Mitsubishi. I really enjoy driving the Mitsibushi Outlander and this dealership.
This dealership is a pleasure to go to. Welcoming staff, quality lobby with great refreshments. Couldn't ask for more.
Great friendly service fast and clean building to wait for car. this is my main dealership
Eddie was clear and patient and very informative through the whole process was very smooth the entire staff seems to be a well-oiled machine every other part compliments the other parts to make things work smoothly. Tracey keyes..
I appreciate the easy process and quick service provided by the staff at this Mitsubishi Dealership. Clean and comfortable waiting area with snacks and beverages provided.
Prompt, courteous service Dept. Clean waiting area with beverages and snacks. Plenty of spaces for people to be safely separated. I was able to work when I waited using their guest wifi.
Ben Hanson did a great job facilitating my service and letting me know which services I needed and, equally important, DIDN’T need.
They were really helpful in getting me set up with the car I was interested in.
EVERYONE WAS REALLY NICE AND HELPFUL.
Everything went great. Super easy to drop off and pick up. Staff is very friendly.
Great staff, worked quickly and even offered to clean the outside of my car. Will be returning soon!
Great waiting area. Advisor was friendly and smart. Very short wait time for oil change.
Wonderful service and wonderful people! I will definitely be back for my next car Great car buying experience
Courteous service advisor clearly explained work to be done and arranged a courtesy vehicle due to extended tome to perform service.
I obviously like this dealership as I am a repeat costumer. I don’t like this survey though.
I always appreciate the prompt, professional service at Luther Mitsubishi. I recommend their service without reservation.
Ben shows the professional skills and mechenical knowledge！thanks. will come back for sure！see you soon
Great customer service. 10 out of 10 would recommend. I really like the service work here and the honesty
Great staff, worked quickly and even offered to clean the outside of my car. Will be returning soon!
Always ready to help with any concerns that I may have at each visit It’s great.
Working with Dean, Alex and James made the process so easy and accommodating! They’re wonderful!
Ben was awsome!!!
They took very good care of me when my catalytic converter was cut off! Thank you!
All was great. Appreciated video of my car. Staff was friendly, courteous and helpful. Thanks
Having a fifteen word minimum is ridiculous. This should be addressed in case you would prefer to not have to type so much but still submit the rest of the survey.
Extremely satisfied. Luther Brookdale Mazda/Mitsubishi went above and beyond for me. I wouldn't think of going anywhere else in the future.
Friendly atmosphere and good communication, I would go back. The cold start noise I had seems to remain, but it is tough to diagnose on an older vehicle in warm weather. Colder weather is needed to really experience the problem - I may be coming back.
james williams was awesome great experience!
They were very nice! They were friendly! The dealership was nice! We would definitely come back!
The sales representatives were helpful and able to resolve the problems that arose. I'm happy with my car
I like their service and and they really take care of your car I will recommend to my family and friends
James Williams was very knowledgeable about the vehicle i was interested in and very friendly
Leave Us A Review
